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Per mezzo di un luogo tecnologico Durante rapida evoluzione, mantenere i software aggiornati è giovanile per la certezza e l’efficienza. L’ammodernamento software e il patch management si assicurano il quale tutte le applicazioni, i sistemi operativi e i firmware siano continuamente all’ultima narrazione disponibile.
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Start Trial Workspaces Create separate workspaces for internal teams to deliver services with security and autonomy Incident Management Restore a service to normal as quickly as possible with proper logging, analyzing and resolving of incidents Knowledge Caposaldo Publish and maintain a repository of solution articles to common, recurring problems faced by end users and thereby deflect assistenza informatica tickets Self Service Portal Provide a platform for end users to help themselves SLA Management Enforce different SLA policies for tickets based on departments or groups Workflow Automator Automate read more processes and mundane tasks by setting the desired conditions with a simple drag and drop option Orchestration Automate manual, error-prone, routine tasks that are spread across disparate tools by seamlessly integrating with 3rd party apps for a unified, comprehensive automation engine across the org.
Remove manual labor Con provisioning, tracking and managing assets. Increase operational efficiency by tracking assets from a single alimento.
Cater to requests from multiple teams by setting up pop-up or chat widgets and dedicated helpdesk emails.
Definiamo le modalità nato da presenza Per mezzo di loco e remote così presso offrirvi supporto su tutti i vostri dispositivi: PC, Mac e tablet.
Plan releases by documenting the build and test plans, set start and end dates to update team members by creating announcements with your online IT helpdesk software.
Deliver Hassle-free serviceFocus on work that affects your bottom line and automate your processes. Get started instantly with a modern, intuitive UI that requires mai training manuals. Manage assets from a single paneRemove manual labor in provisioning, tracking and managing assets. Increase operational efficiency by tracking assets from a single cibo.